{"product_id":"how-to-talk-to-customers-create-a-great-impression-every-time-with-magic","title":"How to Talk to Customers: Create a Great Impression Every Time with MAGIC | Diane Berenbaum \u0026 Tom Larkin","description":"Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special.\u003cbr\u003eFor more on this book, visit www.howtotalktocustomers.com","brand":"Bust-Down Books","offers":[{"title":"Default Title","offer_id":50282618618171,"sku":"0787987522","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0855\/2077\/7531\/files\/14945553482468.jpg?v=1746893780","url":"https:\/\/bustdownbooks.com\/products\/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic","provider":"Bust-Down Books","version":"1.0","type":"link"}